My daily job role varies from teaching novices users, to virus removal, to networking computers and upgrading internal hardware. When possible I will respond the same day, mostly it’s within 1 working day; I am available to work after office hours.
I aim to solve the problem at your home or workplace, but if I need to take the computer away, I will keep you informed before undertaking any costly repairs or upgrades. I try to avoid using jargon, helping to keep the language of computers simple.
Integrity is the foundation of my business approach; and customer satisfaction is my highest priority. You can expect a confidential and reliable service with a smile.
History and experience
I started providing PC Support as a business in 2003 with a handful of customers. Now in 2016, I have a good mix of over 400 home and business customers using my support services.
I’ve been using computers for over 20 years, and have various IT, media & music technology qualifications, which suits me very well for the world of PC support and repairs.
I thoroughly enjoy working as a PC technician, satisfying the wide range requirements is highly rewarding. From the detective work needed to remove malicious software, to replacing hardware, to seeing the response of a satisfied customer. But most of all, I get to make a positive difference, knowing I can help people make the most of their PC.
The reliability of our PC’s and networks is crucial to maintaining our business. Matt visits our branches monthly and provides a routine service for all our PC’s. This has drastically reduced any breakdowns or failures.
A big thank you to Matt for his continued help and problem solving with our IT and network problems. A fast response and quick solution is needed in this present market and Matt delivers both.
Fifth Dimension Gym
Matt has consistently responded promptly, efficiently and professionally with solutions to our computer issues. It is comforting to know that he is only a phone call away and will quickly get us up and running again. He is also a patient and knowledgeable teacher, helping us to learn from our mistakes and improve our skills.
Here is a handful of customers reviews:
My other online stuff
I write music under the producer name Monsterphonic. To listen / download, click the image above.
|I have a Youtube page with vairous mountain bike videos I’ve recorded. To watch, click the image above.|